Buggy March 12, 2011
Posted by mareserinitatis in computers, engineering, work.Tags: bugs, modelling, software
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I’ve been having problems at work of a technical nature. Things have been generally difficult the past two weeks because I’ve found two problems with the software I usually work with.
I have to admit that when I’m using commercial software, my expectations are pretty high. If I were using my own software, I would expect bugs. Part of programming is debugging, sadly. But if you’re paying for the software, that gives a different perspective.
The first problem was really strange. I spent over a week trying to fix things myself by changing my models. Nothing I did seemed to work, so I finally gave up and contacted the developers. Yep, definitely a bug.
The second problem was more of an annoyance, and I was able to find a workaround myself.
The problem with this is that I spend a lot of time not knowing if these problems creep up because of my own incompetence with the program or if there really is something wrong with the program. I therefore spend a significant amount of time trying to check myself and talking with the other engineers who are familiar with the software.
But it’s really a relief to get that email saying, “It’s not you!” It’s nice to know that sometimes it’s not my brain that’s buggy.
What software are you finding bugs in?
I’d rather not say as I don’t want to sound like I’m saying nasty things about the software. But the response in dealing with the problem has been great. :-)