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Buggy March 12, 2011

Posted by mareserinitatis in computers, engineering, work.
Tags: , ,

I’ve been having problems at work of a technical nature.  Things have been generally difficult the past two weeks because I’ve found two problems with the software I usually work with.

I have to admit that when I’m using commercial software, my expectations are pretty high.  If I were using my own software, I would expect bugs.  Part of programming is debugging, sadly.  But if you’re paying for the software, that gives a different perspective.

The first problem was really strange.  I spent over a week trying to fix things myself by changing my models.  Nothing I did seemed to work, so I finally gave up and contacted the developers.  Yep, definitely a bug.

The second problem was more of an annoyance, and I was able to find a workaround myself.

The problem with this is that I spend a lot of time not knowing if these problems creep up because of my own incompetence with the program or if there really is something wrong with the program.  I therefore spend a significant amount of time trying to check myself and talking with the other engineers who are familiar with the software.

But it’s really a relief to get that email saying, “It’s not you!” It’s nice to know that sometimes it’s not my brain that’s buggy.


1. Eric Raveling - March 12, 2011

What software are you finding bugs in?

2. mareserinitatis - March 12, 2011

I’d rather not say as I don’t want to sound like I’m saying nasty things about the software. But the response in dealing with the problem has been great. :-)


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